Besides the hype for this chain, this particular Pizza Eataliano is the worst I have ever been to.. I went with my Mom and my dog to celebrate their birthday. The waitress was rude the whole time like she had a terrible day. They screwed up my order and would not let Sparky to have only the meat from one dish - I quote: “It is not possible to bring you the beef without the potatoes.” This part has nothing wrong with it, but it is an odd thing to say to a customer - since it only consists in not putting them there.. The other restaurants of this franchise are good, I just had a bad experience in this one probably. Hopefully next time it shall be different.